MyStrollers.Com offers Shipping to Military Customers.
To help those that are serving our country we now ship to military
addresses including APO, FPO, PSC and Postal addresses. Free shipping
promotions does not apply to products being shipped to an APO addresses.
Please note that shipments going to these addresses ship out Twice a week
and therefore cannot be expedited. In order to receive a shipping rate,
please follow the simple steps below.
1) Please add your item/s to the
2) Click on the red shopping cart in the upper left
corner of your screen.
3) Enter your zip code in the shipping info box.
4) Click on calculate and you will be able to see rates before checking
Unfortunately there are some products which ship directly from the
factory which are unable to ship postal. In such an event you will be
notified by one of our sales agents. In such an event we recommend you try
using http://apobox.com. For a
minimal fee this service allows you to have boxes delivered to their
address to which FedEx, UPS, will all deliver, and then they will arrange
for the package to be delivered to your APO, FPO, PSC and Postal
address. Please be advised that shipments using the United States Postal
Service (USPS) can take up to 3-6 weeks to deliver.
Refusal of Delivery:
If an order is refused for
delivery because it appeared to be damaged in shipping, there are no
additional charges and we will try to get a new product to you as soon as
possible. We do ask that you contact us within 24 hours to report the
refusal due to shipping damage. Other than visible shipping damages, if an
order or package is refused for delivery, the customer will be responsible
for actual shipping charges incurred by MyStrollers.Com plus a Twenty Five
Percent restocking charge. When we receive the package back in our
warehouse, we will issue a credit to the original credit card for the
purchase price less the actual shipping cost of shipping the package to
you plus the Twenty five Percent restocking charge. This shipping charge
will apply even if you were not originally charged shipping under a free
shipping promotion. This policy is necessary due to the high costs that we
incur in offering you, the customer, free or discounted shipping and the
lowest possible prices.
Incorrect Shipping Address
Packages that are returned or shipped with an
incorrect address provided by the customer will be subject to additional
shipping charges. Orders that are later cancelled due to an incorrect
address provided by the customer are also subject to actual shipping
charges. Once we receive the package back in our warehouse, we will issue
a credit to the original credit card for the purchase price less the
actual shipping cost. This shipping charge will apply even if you were not
originally charged shipping. Requests for packages to be shipped again
will be subject to actual shipping charges. The purpose of this is to
defray unnecessary shipping costs and to allow us to offer the lowest
order has shipped, we will e-mail you with a UPS or FedEx tracking number.
You can use this tracking number to track the package yourself on the web
at either www.ups.com, www.fedex.com. or www.usps.com . If you order is shipped by
common carrier, the tracking information will be forwarded via e-mail.
We gladly accept Visa, MasterCard, Discover,
and American Express as payment for orders. The simplest way to pay for
your order is to enter your credit card number on our secure online order
Due to the difficulty in
verifying Military order we may require payment via Bank Wire Transfer.
MyStrollers.Com, we can assure you that all credit card
transactions through our site are encrypted with the latest SSL technology
(secure server software). What that means is that all of your personal
information including credit card information is encrypted so that no one
can read it as it makes its way over the Internet and into our secure
MyStrollers.Com operates in New York, we will only charge
you sales tax for orders shipped to a New York State address. Those who
live outside New York will not be charged sales tax for orders placed on
MyStrollers.Com, but may want to consult applicable tax laws in their
Canceling an Order
If you have placed an
order and would like to cancel it for any reason, please contact us by
either calling toll free at 1-877-660-BABY (1-877-660-BABY)
or email us at
info@MyStrollers.com within one hour of placing your order to cancel
it free of any charges. If you cancel an order after the first hour, we
cannot guarantee that it will be stopped in time before it ships. If we
can stop the order from shipping, you will not incur any charges and your
order will be cancelled. If your order has shipped already at the time
that you try to cancel, you will have to follow the listed return
policies. These steps are necessary in order for us to continue to offer
you the lowest prices possible.